Hotmail is a free email service used by people all over the world. It has actually been in operation since 1996, but over time its use has declined due to newer services such as Outlook and Gmail, etc. However, this email service still works and offers many useful features to its users. If you are looking to access your old Hotmail account, this post is for you. If you can't access your old Hotmail account, check Caps Lock as your password may be case sensitive. If you're still having trouble signing in, go to Microsoft Help Services and follow the instructions.